International Call Back FQAs

What is International Callback?
How to use Callback?
   A) E-mail Method
   B) Web Method
   C) Dialing Instructions
How to calculate the Callback Rate?
Does it work for an extension number?

Callback is a Service of Global Speed Dial Phone Card


What is International Callback?

International Call Back is a phone service that allows you to make calls FROM & TO any country in the World. Callback Service is the least expensive and most convenient way to make international phone calls if you travel, live, or work outside of the United States or have friends and love ones travel, live, or work outside of the United States who want to talk to you.

How to use Callback?

Step 1: Purchase a Global Speed Dial phone card.
Step 2: Trigger a call by A) sending us an email or B) submitting a request from our website Our system will call back to the callback number you provided.
Step 3: When phone rings, pick up the phone and follow the voice prompt and C) dialing instructions to dial the destination number you want to call.

A) E-mail Method

1) Send an e-mail to callback@seawolftech.com with empty email body.
2) In the email SUBJECT, please provide your information in EXACT following format:

  Callback_number Language PIN Delay

   Callback_number: Country Code + City Code + Phone Number
   Language: English, Chinese or Spanish
   PIN: Global Speed Dial PIN you purchased
   Delay (optional): 0 to 60 (minutes)

   Example:
   To: callback@seawolftech.com
   Subject: 15163932150 English 1234567890 5

   Explain: This email instructs our system to call back to 15163932150
   by using Global Speed Dial PIN 1234567890. Voice Prompt Language
   uses English. System waits (delay) 5 minutes to callback.

3) Our system will call back to the callback number you provided.

B) Web Method

   1) Go to http://www.seawolftech.com/callback/
   2) Fill the Call Back to Country with Country Code
   3) Fill City Code + Phone Number Field
   4) Select Language for voice prompt.
   5) Fill the PIN# with a valid Global Speed Dial Pin Number.
   6) Select Desired Call Back Schedule
   7) Preview/Submit
   8) Our system will call back to the callback number you provided.

C) Dialing instructions

   To make a call to North America or to the Caribbean:
   Enter: 1 + area code + number + #
   To call other country:
   Enter: 011 + country code + city code + number + #

   To make another call, press # key

How to calculate the Callback Rate?

The rate for international callback consisted of 3 parts:

1) Global Speed Dial Rate for Callback Number
2) Global Speed Dial Rate for the Destination Number
3) Callback Charge $0.05 per minute

For example:

The caller is in UK and would like to make a call to South Korea:
Global Speed Dial Rate to UK is $0.043
Global Speed Dial Rate to South Korea is $0.035
Callback charge $0.05 per minute

$0.043+$0.035+$0.05=$0.128
The rate for calls from UK to South Korea is $0.128 per minute.

For the Global Speed Dial rates, please click here.

Does it work for an extension number?

No. Currently callback function does not work for the callback number with an extension. We will support this function in near future. Please come back to check.